Privacy Policy & Cookie Notice

Joyful SEO
Last updated: June 25, 2025

At Joyful SEO, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website https://www.joyfulseo.com.

By using our site, you agree to this Privacy Policy. If you have any questions, please reach out to:
📧 martina@joyfulseo.com
📞 +61 04 1538 7259 (Australia) / +64 27 907 2363 (NZ)

1. Who We Are

We are a niche SEO agency operating primarily in Australia, New Zealand, and the United States. We help service-based businesses improve their visibility, traffic, and conversions through tailored SEO strategies.

2. Information We Collect

a. Information You Provide Voluntarily

When you contact us, book a call, or submit a form, you may share:

• Name
• Email address
• Phone number
• Business name
• Service interest or other details relevant to your enquiry

b. Automatically Collected Data

When you browse our website, we may collect information via tools such as Microsoft Clarity and Google Analytics, including:

• IP address (anonymized)
• Device type and browser
• Pages visited and time on site
• Scroll depth, clicks, and interaction heatmaps
• Referring website or link

We do not use this data to personally identify you unless you explicitly submit your information.

3. How We Use Your Information

We use collected data to:

• Respond to your enquiries
• Deliver and improve our SEO services
• Understand user experience and improve site performance
• Send relevant content or marketing communications (only if you’ve opted in)
• Comply with legal obligations

4. How We Store and Protect Data

Your information is stored securely using encrypted tools and third-party platforms that comply with global privacy standards.
We take reasonable steps to prevent unauthorized access, loss, misuse, or disclosure.

5. Third-Party Tools & Integrations

We use trusted third-party services to support and enhance our site and operations. These may include:

We do not sell your personal data. These tools may store data on servers outside your country (e.g., the US or EU) under appropriate safeguards.

6. Cookies & Tracking

We use cookies to improve your experience and better understand how visitors interact with our website.

Types of cookies used:

• Essential: Ensure site functionality (e.g. forms, booking)
• Performance/Analytics: Help us analyze usage via Microsoft Clarity and Google Analytics
• Preference-based: Remember your settings or location
• Managing cookies:
  You can clear or block cookies at any time through your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Request a copy of your data
• Object to certain uses (e.g. marketing)
• Lodge a complaint with a data protection authority

To exercise any of these rights, email martina@joyfulseo.com.

8. Data Transfers

Our website is accessible worldwide. If you are located in the European Economic Area (EEA) or UK, please note your data may be transferred outside your jurisdiction. We take steps to ensure appropriate safeguards are in place.

9. Children’s Privacy

Our site and services are not intended for children under 16. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this policy to reflect changes to our practices or legal obligations. The “last updated” date at the top will be revised. We encourage you to review this page periodically.

11. Contact Us

For any questions about this policy or how we handle your information, please contact:

Joyful SEO
📧 martina@joyfulseo.com
📞 +61 04 1538 7259 (Australia) / +64 27 907 2363 (NZ)
🌐 https://www.joyfulseo.com